GoHighLevel Support That Does the Work
HighLevel’s own support team handles platform issues. When you need someone to build, fix, and run your account, that’s us.
We’re a done-for-you GoHighLevel (GHL) team for US businesses, led by a HighLevel Certified Admin.
Free, No Pressure, 30 Minutes
Which Support Do You Need?
HighLevel Support
Contact HighLevel for platform bugs, outages, billing, and account access. Their help center is the place to start.
Visit HighLevel’s help center (opens in a new tab)High Level Admins
Work with us when you need workflows built, funnels fixed, A2P registered, campaigns launched, or your account run day to day.
Schedule a fit callWhat We Fix and Build
How Support Works With Us
- Your account lead is your main contact, through email and one chat channel.
- We acknowledge messages within 1 US business day and handle urgent issues the same US business day.
- Every fix goes through internal QA before you see it.
- Every build is documented, so anyone on your account can pick up the work.
Support Plans
Ongoing support runs on a monthly plan. One-time fixes and builds are scoped as a Setup.
Specialist
1 experienced specialist, with a junior assistant supporting their work.
Admin
2 dedicated people working full-time in your account (40 hours a week each).
Pod
Access to up to 4 specialists across skills.
Setup
A one-time build or fix, priced by scope.
Every monthly plan is month to month. You pay your own ad spend, HighLevel subscription, A2P and messaging fees, AI usage inside your account, and third-party tools.
Questions
Is High Level Admins HighLevel’s official support team?
No. We’re an independent HighLevel service provider. For platform bugs, outages, and billing, contact HighLevel support. For work inside your account, contact us.
What’s the difference between HighLevel support and your support?
HighLevel support answers questions about the platform itself. We do the work inside your account: building, fixing, and running it.
Can you fix something in my GoHighLevel account right away?
For clients, urgent issues are handled the same US business day. New clients start when the agreement is signed and the first payment arrives.
Do you offer one-time GoHighLevel help?
Yes. One-time fixes and builds are scoped and quoted as a Setup, starting at $5,000.
Do I need my own HighLevel account?
Yes. We work inside your HighLevel account, whether it’s your own account or inside an agency’s account.
Ready to See If We’re a Fit?
Schedule a 30-minute call to talk through your HighLevel needs and see if we’re the right team to help.
Schedule Your Fit Call