High Level Admins

GoHighLevel Answers

Straight answers to the questions HighLevel users search most. HighLevel, GoHighLevel, and GHL are the same platform.

Every answer is checked against HighLevel’s own help center and cites its sources. Last checked October 11, 2026.

Account and support

How Do I Contact GoHighLevel Support?Every official way to reach HighLevel support: 24/7 chat, Zoom, tickets, phone, and billing, plus who’s eligible and what to have ready.

Building

How Do I Create and Import a Snapshot in GoHighLevel?Create a snapshot from a sub-account, import one someone shared, and load it into a sub-account, plus what snapshots include and leave behind.How Do I Connect a Domain to GoHighLevel?Connect a root domain or subdomain to GoHighLevel funnels and websites: the exact DNS records, GoDaddy steps, SSL, and fixes for common errors.

Marketing and data

How Do I Track UTMs in GoHighLevel?How GoHighLevel records first and latest attribution, the UTM templates it expects for Google and Meta ads, where UTMs show on a contact, and why they go missing.How Do I Import Contacts Into GoHighLevel?Import contacts into GoHighLevel from a CSV: steps, field mapping, phone and date formats, duplicates, file size limits, and consent before you send.How Do I Connect Facebook Lead Forms to GoHighLevel?Connect Facebook and Instagram lead forms to GoHighLevel: integration steps, permissions, field mapping, the workflow trigger, and fixes when leads stop syncing.

Compliance

Is GoHighLevel HIPAA Compliant?GoHighLevel isn’t HIPAA compliant by default. The $297/month HIPAA add-on includes a BAA. What it covers, how to turn it on, and what HighLevel doesn’t spell out.

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Important Disclaimers

Transparency and compliance information for our HighLevel services

Trademark Notice

We make no claims to the trademarks, brand marks, copyrights, ideas, intellectual property, or likeness of HighLevel. HighLevel, GoHighLevel, and LeadConnector are trademarks of HighLevel LLC. We are independent specialists who provide implementation and support services.

Financial Disclaimers

We make no financial guarantees regarding results, ROI, or business outcomes. Past results from our clients or any examples shared do not represent future outcomes for any individual or business. Your results may vary based on numerous factors including but not limited to your industry, market conditions, implementation, and business practices.

Professional Services

Our services are provided independently of HighLevel. While we specialize in HighLevel implementations, any support, training, or consulting we provide is our own professional service. HighLevel LLC does not own, operate, or sponsor High Level Admins.

Platform Independence

High Level Admins is in no way connected to, affiliated with, endorsed by, or sponsored by Meta (Facebook), Google, or any other advertising platform where our advertisements may be served or our business name may be mentioned. We operate as an independent service provider.

Certification Note

Our team is led by a HighLevel Certified Admin. Not every team member holds an official HighLevel certification, and some specialize in specific areas of the platform.

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