Is GoHighLevel Down?
Short answer
Check status.gohighlevel.com, HighLevel’s official status page, which shows the current state of the app and each feature, plus past incidents. If every service shows online but HighLevel won’t load for you, work through HighLevel’s browser fixes below.
Checked against HighLevel’s help center on . HighLevel updates its interface often, so match the labels you see on screen.
Check the official status page
Go to status.gohighlevel.com. It lists app.gohighlevel.com and each part of the platform, such as Conversations, Calendars, Workflows, Funnels & Websites, LC Phone, and LC Email, with uptime and a log of previous incidents. To get incident updates, scroll to the bottom and click Subscribe under “Subscribe to status updates.”
If HighLevel won’t load for you alone
- 1Log in from an incognito window and check whether the problem is still there
- 2Clear your browser cache, reload the page, and sign in again
- 3Turn off all browser extensions and test again
- 4Try another browser, like Chrome, Firefox, or Safari
- 5Make sure cookies are allowed for app.gohighlevel.com
- 6Turn off VPN or web protection tools, like NordVPN, McAfee web protection, or your internet provider’s security filter
A login error that says “Web server is returning an Unknown Error” needs the site data cleared. In Chrome, right-click the page, choose Inspect, open the Application tab, select Storage in the left menu, and click Clear Site Data.
If it’s still broken
Open the page where the problem happens, right-click, choose Inspect, and open the Console tab. Take a screenshot of the error message and attach it to a support ticket so HighLevel’s team can see what failed.
Want Help With This?
Learn it free
Sell More Academy runs free HighLevel training, including Tactical Walkthroughs that show each build on screen, and provides resources for doing the work yourself.
Visit Sell More Academy (opens in a new tab)Have us do it
When something in your account breaks and the status page says all is well, our GoHighLevel support team finds the cause and fixes it.
Sources
- HighLevel Status Page (opens in a new tab)
- My CRM Data is Loading Slowly What Can I Do? (opens in a new tab), updated Feb 25, 2022
- Troubleshooting Login Issues (opens in a new tab), updated Jul 10, 2025
High Level Admins is an independent HighLevel service provider, not HighLevel’s official support team.
