How Do I Find My Relationship Number in GoHighLevel?
Short answer
Switch to Agency View and go to Settings, then Company, where the Relationship Number sits under Company Data with a copy icon. Only Agency Owners and Agency Admins can see it, because it identifies the whole agency.
Checked against HighLevel’s help center on . HighLevel updates its interface often, so match the labels you see on screen.
- 1Click the Sub-Account Switcher in the top left and choose Switch to Agency View
- 2Click Settings at the bottom left of the menu
- 3Select Company
- 4Find Relationship Number under Company Data and click the copy icon next to it
The number has 7 digits in the format X-XXX-XXX. Agency admins can also click the blue question mark in the top right of HighLevel, where the Relationship Number shows with your agency details.
Who can see it
Only Agency Owners and Agency Admins have permission to view the Relationship Number. If you’re a sub-account user or an agency user without admin rights, ask an owner or admin to copy it for you. If you can open more than 1 agency, switch to the right Agency View first, because each agency has its own number.
When you need it
- HighLevel’s phone support asks for it, along with your agency login email
- The Billing team asks for it on refund requests and disputed charges
- Sending a sub-account to another agency requires that agency’s number
- HighLevel’s Support, Services, Customer Success, and Product teams use it to find your account
Relationship Number vs. Location ID
The Relationship Number identifies your agency, while a Location ID identifies a single sub-account. When support asks for an ID, give the type it names.
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If you can’t reach Agency View or don’t know who your agency admin is, sorting out access and admin roles is part of our GoHighLevel support.
Sources
- How do I find my Agency’s Relationship Number? (opens in a new tab), updated Aug 18, 2026
- 24/7 Customer Support Options (opens in a new tab), updated Aug 3, 2026
- Billing Related Questions for Agencies (opens in a new tab), updated Sep 16, 2026
- Sub-Account Transfer Guide (opens in a new tab), updated Aug 7, 2026
High Level Admins is an independent HighLevel service provider, not HighLevel’s official support team.