How Do I Get A2P 10DLC Approved in GoHighLevel?

Checked against HighLevel’s help center on October 17, 2026. HighLevel updates its interface often, so match the labels you see on screen.

A2P 10DLC is the carrier registration for business texts sent to US recipients from standard 10-digit local numbers. Toll-free numbers use Toll-Free Verification instead.

Register the brand and campaign

1. 1Go to Settings → , then Phone System → , then Trust Center and start registration under A2P Messaging (SMS)
2. 2Answer the Tax ID question. A Tax ID puts you on the Standard Brand path, and no Tax ID means Sole Proprietor.
3. 3Enter the legal business name, EIN, and address exactly as IRS records show them. Uploading your CP-575 fills them in.
4. 4Add an authorized contact and finish any verification step HighLevel asks for
5. 5Choose Low Volume or High Volume, then keep Chat Widget Setup or switch to Manual Setup for your own opt-in method
6. 6Fill in the use case, description, sample messages, opt-in details, Privacy Policy, and Terms & Conditions
7. 7Click Review Application, fix anything the AI Compliance Review flags, and submit
8. 8After approval, link each local number to the campaign and confirm it shows the green A2P Verified label

What reviewers check

• The use case, description, and sample messages describe the same messages
• Samples name your business and include opt-out language
• The opt-in method is verifiable, optional, and shows the required disclosures
• The website is live, matches the brand, and links to a Privacy Policy and Terms & Conditions that open

Brand rejections come from a legal name or EIN that doesn’t match official records, a wrong address, or the wrong brand type. For a rejected campaign, click View required fixes beside each reason, and fix the whole campaign before you resubmit, since a later review can find new issues.

Fees, timing, and sending limits

The fee includes a $3 Fast Track that targets approval within 3 business days. Monthly campaign fees run $1.50 to $10 depending on the use case, and both fees start when you submit, even if the campaign is rejected. Each extra campaign under the same brand costs a $15 vetting fee. Resubmitting an eligible rejected campaign is free, and deleting a campaign stops its monthly fee.

The SMS ramp-up also caps each LC Phone sub-account, starting at 500 texts a day from the day of its first successful text. Each time you send the full limit within 24 hours, sending pauses for 24 hours and then the next level unlocks. Level 8 allows 5,000 or more a day, and past that you can ask HighLevel support for an extension.