What Is LC Phone in GoHighLevel?

Checked against HighLevel’s help center on October 17, 2026. HighLevel updates its interface often, so match the labels you see on screen.

LC Phone rates match Twilio’s, with 10% off US and Canada numbers, texts, and calls. A local number is $1.15 a month and a toll-free number is $2.15 a month, and texts and minutes come out of your wallet as you use them.

Buy a number

1. 1In the sub-account, click Settings, then Phone System
2. 2On the Phone numbers tab, click + Add Number, then Add Phone Number
3. 3Pick a country, then filter by digits, voice, SMS, MMS, or local and toll-free
4. 4Select a number, check its monthly price, and click Proceed to Buy
5. 5Complete any identity, address, or Regulatory Bundle prompt, then confirm

The first US, Canada, or Puerto Rico number a sub-account buys needs a Persona identity check. Before a US local number can text, it needs A2P 10DLC registration, and a toll-free number needs Toll-Free Verification.

Port a number you already own

HighLevel ports in US numbers through an in-app port-in flow, which agency owners and admins can use once it is turned on in Labs, or through a manual porting form. For an international number, HighLevel support files Twilio’s international porting form for you. For a US number, have these ready:

• A signed Letter of Authorization
• A carrier bill from the last 90 days that shows the number, owner, and carrier
• The account number and PIN for any wireless number
• A name and service address that match your carrier’s records exactly, with no PO Box

A port takes 2 to 4 weeks for fewer than 50 numbers and 6 to 8 weeks for bigger ones. Text history stays with the old provider, so export what you need and keep the old carrier active until calls and texts work in HighLevel.