How Do I Delete a Sub-Account in GoHighLevel?

Checked against HighLevel’s help center on October 17, 2026. HighLevel updates its interface often, so match the labels you see on screen.

Before you delete

• Export contacts as an admin from Contacts, then download the file from Contacts → , then Bulk Actions within 30 days
• Disconnect Twilio, Mailgun, Facebook, Google, and other integrations by hand
• Talk with your client first, since HighLevel makes you confirm you did and have the authority to delete
• Plan for LC Phone numbers and A2P campaigns to be deleted with no way to get them back

The sub-account’s Client Portal stops opening, and after 24 hours every contact, message, campaign, and setting in it is gone for good.

Steps

1. 1In Agency View, click Sub-Accounts in the left menu
2. 2Click the 3-dot menu next to the sub-account and choose Manage Client
3. 3Click Actions in the top right and select Delete
4. 4Read and accept each disclaimer to schedule the deletion
5. 5To reverse it within 24 hours, click “Click here to undo” in the notice on the Sub-Accounts page

Who can delete a sub-account

Agency users need the Delete permission in the Sub-Accounts module. An agency admin can turn it on or off under Settings → , then Users by editing the user and opening Roles & Permissions.