Category: Building

How Do I Create Trigger Links in GoHighLevel?

Short answer

Go to Marketing, then Trigger Links, click Add Link, enter a name and the destination URL, and save. Put the link in an email or SMS, then use the Trigger Link Clicked workflow trigger to act on each click.

Checked against HighLevel’s help center on . HighLevel updates its interface often, so match the labels you see on screen.

Create a trigger link

  1. 1Go to Marketing, then Trigger Links
  2. 2Click Add Link and enter a name your team will recognize
  3. 3Paste the destination URL into Link URL. To build a dynamic URL, click the {} icon and pick a value.
  4. 4Click Save

HighLevel’s 2026 unsubscribe guide places trigger links under Marketing. Its 2025 HiRise article shows a Trigger Links tab under Conversations instead, so check there if your menu looks different.

Add it to an email or SMS

  • In the email editor, highlight the link text, click the Link icon, select your trigger link from the Link List, and save
  • For SMS and other messages, click the copy icon next to the Link Key on the Trigger Links page and paste the key into the message
  • Trigger links work in SMS, email, GMB messages, and Facebook, Instagram, and WhatsApp DMs
  • If a custom value sets the URL, place the trigger link in the message body. A custom value placed there by itself won’t fire the trigger.

Each click lands on the contact’s activity timeline. For totals, open the link’s three-dot menu and choose Analytics to see unique clicks, contacts, and top sources.

Start a workflow on a click

  1. 1In Automation, then Workflows, create a workflow and add a new trigger
  2. 2Choose Trigger Link Clicked
  3. 3Click Add Filters, choose Trigger Link, and select the exact link
  4. 4Add your actions, like a follow-up email or a tag, then publish the workflow

Publish before you send

If the workflow is still in draft, contacts still reach your page, but none of the workflow’s actions run.

Want Help With This?

Learn it free

Sell More Academy runs free HighLevel training, including Tactical Walkthroughs that show each build on screen, and provides resources for doing the work yourself.

Visit Sell More Academy (opens in a new tab)

Have us do it

Trigger links, the messages that carry them, and the workflows that act on each click are part of our GoHighLevel support work.

Sources

High Level Admins is an independent HighLevel service provider, not HighLevel’s official support team.

Important Disclaimers

Transparency and compliance information for our HighLevel services

Trademark Notice

We make no claims to the trademarks, brand marks, copyrights, ideas, intellectual property, or likeness of HighLevel. HighLevel, GoHighLevel, and LeadConnector are trademarks of HighLevel LLC. We are independent specialists who provide implementation and support services.

Financial Disclaimers

We make no financial guarantees regarding results, ROI, or business outcomes. Past results from our clients or any examples shared do not represent future outcomes for any individual or business. Your results may vary based on numerous factors including but not limited to your industry, market conditions, implementation, and business practices.

Professional Services

Our services are provided independently of HighLevel. While we specialize in HighLevel implementations, any support, training, or consulting we provide is our own professional service. HighLevel LLC does not own, operate, or sponsor High Level Admins.

Platform Independence

High Level Admins is in no way connected to, affiliated with, endorsed by, or sponsored by Meta (Facebook), Google, or any other advertising platform where our advertisements may be served or our business name may be mentioned. We operate as an independent service provider.

Certification Note

Our team is led by a HighLevel Certified Admin. Not every team member holds an official HighLevel certification, and some specialize in specific areas of the platform.

Read all disclaimers